Return & Refund Policy

Last Updated: June 2026

At Glimmer Hues, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

We accept return and exchange requests within 7 days of delivery.

To be eligible for a return or exchange:

• Item must be unused, unwashed, and unworn.

• Item must be in its original condition with all tags attached.

• Item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products purchased during clearance or final sale.

• Gift cards.

• Customized or personalized products.

• Products damaged due to misuse, improper care, or normal wear and tear.

Size Exchange

We understand that sizing can vary.

If you need a different size, you may request a size exchange within 7 days of receiving your order, subject to stock availability.

Customers are encouraged to review the size chart before placing an order.

Damaged or Incorrect Items

If you receive:

• A damaged product

• A defective item

• An incorrect item

Please contact us within 48 hours of delivery with:

• Order number

• Photos of the product

• Photos of the packaging

Our team will review the request and provide a suitable resolution.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.

• Processing time may take 5–10 business days depending on your payment provider.

Shipping charges are non-refundable unless the return is due to an error on our part.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item received was defective.

• The wrong item was delivered.

• The item was damaged during transit.

Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Contact Us

For returns, exchanges, or refund-related assistance, please contact:

Glimmer Hues

Email: glimmershue@gmail.com

Website: www.glimmershue.com

Our support team will assist you as quickly as possible.