Shipping Policy

Processing Time

All orders are processed within 2-4 business days after payment confirmation. Business days are Monday through Friday, excluding weekends and public holidays. Orders placed after 12 PM EST will be processed the next business day.

Shipping Methods and Delivery Times

We work with multiple suppliers and shipping carriers, which may affect delivery times. Please note the following estimated delivery timeframes:

Standard Shipping

• Delivery Time: 12-25 business days

• Cost: $5.99 or FREE on orders over $75

• Tracking: Provided when available

Express Shipping

• Delivery Time: 8-15 business days

• Cost: $15.99

• Tracking: Included

Priority Shipping

• Delivery Time: 5-10 business days

• Cost: $24.99

• Tracking: Included with detailed updates

Shipping Destinations

We currently ship to the following regions:

• United States and Canada

• European Union countries

• United Kingdom

• Australia

• New Zealand

• Select Asian countries

Order Tracking

Tracking numbers are provided via email once your order ships. Please allow 24-48 hours for tracking information to activate in the carrier's system. Some shipping methods may not include full tracking.

Important Shipping Information

Multiple Item Orders

Items in your order may be shipped from different international warehouse locations. You may receive multiple packages from the same order, potentially arriving at different times. No additional shipping charges apply for split shipments.

Address Accuracy

Customers are responsible for providing correct shipping addresses. We are not responsible for packages shipped to incorrect addresses provided during checkout. A $7 address correction fee applies if changes are requested after shipment.

Customs and Import Duties

International customers are responsible for all customs fees, import duties, taxes, and charges levied by their country. These fees are not included in the product price or shipping cost.

Delivery Issues

Failed Deliveries

Carriers will typically make 2-3 delivery attempts. After failed attempts, packages are held at local post offices for 10-15 days before being returned to sender.

Lost Packages

If your package has not arrived within 45 days of shipment, please contact us. We will initiate an investigation with the shipping carrier. Claims must be filed within 60 days of shipment.

Damaged Items

Inspect your package upon delivery. Report any visible damage to the carrier immediately and contact us within 48 hours of delivery with photos of the damaged items and packaging.

Shipping Restrictions

We cannot ship to the following addresses:

• PO Boxes

• APO/FPO addresses

• Remote rural areas with limited carrier service

• Countries not listed in our shipping destinations

Shipping Carriers

We utilize various carriers based on your location and shipping method, including:

• National postal services

• International courier services

• Regional delivery partners

Holiday Shipping

Extended processing and delivery times should be expected during:

• Black Friday through Christmas (November 15 - December 31)

• Major public holidays

• Chinese New Year period

• Other peak shopping seasons

Shipping Guarantee

While we strive to meet all estimated delivery timeframes, please understand that as a dropshipping company, we rely on third-party suppliers and international shipping carriers. Delivery times are estimates only and not guaranteed.

Contact Information

For shipping inquiries, please contact:
Email: glimmershue@gmail.com
Response Time: 24-48 business hours
Phone: Not available for shipping inquiries - please email for fastest service

Frequently Asked Questions

Q: Why is shipping taking so long?
A: As we work with international suppliers, shipping times are longer than domestic retailers. Our standard shipping times reflect realistic international delivery timeframes.

Q: Can I expedite my shipping after ordering?
A: No, shipping method changes cannot be made after order processing has begun.

Q: Why doesn't my tracking number work?
A: Some international tracking numbers may not show detailed updates until the package reaches your country. Allow 3-5 business days for tracking to activate.

Q: Do you offer free returns shipping?
A: No, customers are responsible for return shipping costs unless the error was ours.

Q: Why did I receive only part of my order?
A: Items often ship from different warehouses. Remaining items will ship separately at no additional cost.

Policy Updates

We reserve the right to update this shipping policy at any time. Customers are subject to the policy in effect at the time of their order.

Last Updated: 30 Nov, 2025

Note: This shipping policy reflects our business model as a dropshipping company. Delivery times are estimates and actual delivery may vary due to factors beyond our control including customs processing, weather conditions, carrier delays, and supplier processing times.